Co-Managed Services
Thinking Strategically – The dynamics of competition in the global marketplace and sweeping changes in IT, are causing organizations to rethink how to utilize IT staff and resources more strategically.
Co-Managed Services allow an organization to think and operate more strategically by optimizing the effort to support network and system infrastructure to the precise needs of an organization.
Our support services are called Co-Managed Services because they are intended to augment your existing staff and assume the IT responsibilities that your organization may not have the time or expertise to perform.
The Network Access Co-Managed Services solution alleviates stress, dramatically reduces downtime, and will allow you to operate more efficiently and strategically.
In almost all cases, Network Access Co-Managed Services have a compelling return on investment (ROI). Co-Managed Services save organizations money by maintaining lower staff levels, strengthening IT security, improving operational efficiencies and avoiding risks with respect to errors in technology selection and direction.
The costs of our IT Engineering Staff and support infrastructure are spread across many clients which enable Co-Managed services to provide extraordinary strategic and ROI benefits.
Uptime Advantage
Day to day system maintenance is critical when downtime is not an option, but everyday issues can overshadow daily maintenance. When uptime is a necessity, the Network Access Uptime Advantage solution is your key to peace of mind. Not only will our engineers ensure your system is running efficiently, but our intimate knowledge of your network, will ensure business continuity even in the face of employee turnover or absence.
Available Services
- 24/7 Remediation
- Monitoring and Alert Notification
- Triage Management
- Incident Management
- Configuration Management
- Briefings
Report Advantage
When you know what’s going on within your infrastructure, your engineers can make informed decisions about design, deployment, and remediation. With the Network Access Report Advantage solution, your engineers can receive regular reports on system utilization, system bandwidth, and get customized reports and traffic analysis.
Cloud Advantage
With the Network Access Cloud Advantage solution, our engineers will work with you to choose the best server solution for you. The simplified cloud computing option allows you to rent server space so that you don’t have to research, deploy, maintain or invest capital into your server solution. For a more customized approach, however, choose our co-location option. Our engineers will move your servers to a secured location where your data will be backed up and your server maintained. Whichever option you choose, you will gain peace of mind that your server is running efficiently and your data safe and secure.