The NetWatchman Certified Managed Network Support Team can act as your virtual staff to manage your network technology tasks and issues.
Monitoring with Remote and/or Onsite Support
- Eliminate Complex Network Support Hassles and Problems
- Regain Staff Time and Focus on Core Business Priorities
- Reduce the 24×7 Support Burden on Your Team
- Add Our Expertise When and Where Needed
Simple Flat Rate Billing
NetWatchman Managed Network Services are designed to provide complete problem remediation and maintenance of all covered devices. There are never unexpected expenses or charges for re-mediating problems that occur with the current accepted configuration of the covered equipment.
NetWatchman Managed Networks is part of Network Access Corporation’s NetWatchman Services portfolio.
NetWatchman Managed Services will allow your organization to think and operate more strategically by optimizing the effort to support your Network Infrastructure needs. The benefit of insourcing our Managed Network Services includes allowing your internal staff to focus on innovations that are mission-critical to your business’ objectives and growth.
NetWatchman Managed Network is an offering that includes:
- 24x7x365 Support center access for all employees
- Scheduled on-site level 1, level2 or level 3 technician
- Full monitoring, alerting and problem remediation
- Ticketing, problem tracking and reporting
- Problem priority assignments with SLA
- Application performance analysis and bandwidth reporting
- Configuration backup and archiving
- Single point-of-contact for technical support and vendor management
- Simplified flat-rate billing
Whether you have a staff of IT support personnel or you have a single server admin, Network Access has the processes and management tools that will help you significantly reduce your risk of downtime and security issues.