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Account Executive – IT Managed Services/Consulting

The Account Executive will be responsible to identify and capture key opportunities and use a systematic approach to growing the accounts. This position is about growth and we are looking for outstanding employees who want a long-term opportunity. The Account Executive will be responsible for the full sales cycle (prospecting/cold calling, qualifying, negotiation, closing, etc.) of Network Access Managed Services Solutions. Sales activity will be carried out via telephone, email and in Person. Sales Representatives must be able to develop and maintain relationships with key decision makers. Create and implement account strategy. Recognize customer business problems and drive/influence resources to address opportunities. Maintain current revenue and focus on identifying new opportunities to increase market share and revenue growth. The position is based in the Pittsburgh and Western Pennsylvania area.

Essential Responsibilities:

• Penetrate and cultivate prospective clients in territory
• Deliver Network Access’s value proposition
• Meet and exceed daily & monthly sales call quota
• Receive and answer prospective customers’ sales inquiries
• Qualify leads by explaining types of service and products offered

Minimum Qualifications:

• BA/BS degree preferred
• Minimum four years of successful solution selling experience required.

Preferred Qualifications:

• Minimum two years technical sales experience preferred.
• Demonstrated history of consistent goal achievement, driving new sales and meeting and exceeding sales calls quotas.
• Understanding of the Managed Services Space a plus.
• Successful candidates will have experience in managing full sales cycles
• Strong prospecting, cold-calling skills, and closing
• Accurate forecasting skills
• Extensive knowledge of the small and medium business market a plus.
• Experience in network and system management software preferred
• Entrepreneurial background a plus.
• Possess strong planning, organizational, and attention to detail skills
• Solution selling experience preferred
• Ability to work in a fast-paced changing environment
• Demonstrated history of consistent goal achievement, driving new sales and meeting and exceeding sales calls quotas.
• Proficiency with standard corporate productivity tools (email, voice mail, MS Office Suite)Self-Motivated, Energetic, Determination for Success
• Excellent electronic correspondence skills, with knowledge in basic business research tools
• Exceptional communication skills (written & verbal)

We are an equal-opportunity employer and welcome all candidate applications who meet the minimum qualifications listed above. Network Access offers a relaxed, yet professional work environment with competitive salary and excellent/ flexible benefits that allow our employees to make choices that fit their individual lifestyle.

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Pre-Sales and/or Post Sales Solutions Architects

We are currently seeking Pre-Sales and/or Post Sales, Solutions Architects whose primary job function will be to recommend, design, install, and maintain the suite of total information technology services and solutions that Network Access offers.

Strong expertise and experience in ANY of the following technology areas can be your key to building a successful career with Network Access.

• IT Security
• Server and Storage Technologies
• Virtualization
• Cloud Computing
• Disaster Recovery and Business Continuity
• Messaging and Directory Services
• Network Infrastructure (routing, switching, wireless and remote access)

This position requires the successful candidate to work both on-site with clients and work closely with internal teams to design systems to suit our clients’ strategic needs.

Examples of specialized skills and/or certifications desired include:

• SAN and NAS experience (EMC / Other)
• Virtual server environments (VMWare, Citrix and Microsoft)
• Physical-to-Virtual (P2V) Migrations
• Cisco switching and routing
• Microsoft Active Directory migration and management
• Microsoft Exchange migration and management
• Other Microsoft services (DNS, DHCP, IIS, WSUS, Terminal Services, etc)
• MCITP certification a plus
• Linux experience a plus
• Project Management experience a plus

Solutions Architect responsibilities:

• Provide pre and/or post sales consulting, design, implementation and on-going support services for clients.
• Manage and monitor remote client servers and systems
• Support sales team members as a technical resource and assist with proposal/SOW development
• Candidate will be working on mission critical business applications operating in 24/7 data center environments
• Provide support to current and potential customers in a friendly and professional manner.

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Customer Support Agent Internship

The NetWatchman Customer Support Agent Internship Program is designed to provide qualified students the opportunity to gain valuable, hands on work experience in our NetWatchman Network Operations Center.

The structure and makeup of our Intern Program will provide you with an opportunity to prove your abilities and demonstrate your desire to be successful in an IT career while making meaningful contributions to the company.

Here you will work with seasoned NetWatchman Certified Customer Support Agents to undertake challenging assignments that provide the opportunity for you to learn about the leading advanced technologies while having an intense exposure to an elite process driven approach to delivering services in the field of Information Technology.

Key student benefits and objectives of the NetWatchman Certified Customer Support Agent Internship include:

1. Gaining a unique perspective of the operations of a growing information technology services company and experience first hand the complete business/technology lifecycle.
2. Learning basic help desk operations including; basic trouble shooting using network management and monitoring tools, incident management, problem triage, trouble ticketing and escalation procedures in a standards based process driven environment.
3. Learning the essentials of documenting and diagramming existing and new network designs for use by both our engineering and sales teams.
4. Learning the importance of providing the highest level of responsiveness and customer service to clients.
5. Gaining exposure to integrating and supporting industry leading advanced IT technologies in medium and large enterprise environments.

Qualification: Information Technology or a related major, Strong Communication skills and a solid interest in Virtualization, Storage, Network Infrastructure, Wireless LANs, Security and Disaster Recovery.

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